Privacy Policy

1. Data controller

2. Data collected

We collect the following data: first and last name, postal address, email address, phone number, order and billing information, as well as browsing data (via cookies).

3. Purposes of processing

• Process and deliver your orders
• Manage customer relations and after-sales service
• Send you marketing communications (with your consent)
• Meet our legal and accounting obligations
• Improve the experience on the site

4. Legal basis

Processing is based on performance of the contract (orders), your consent (marketing, non-essential cookies), our legal obligations (accounting), and our legitimate interest (improving services, fraud prevention).

5. Recipients

Your data may be shared with providers necessary for the service to function: e-commerce platform (Shopify), payment providers, carriers, and marketing tools. These providers are bound by data confidentiality and security requirements.

6. Retention period

Data is kept for as long as necessary for the purposes described, and at minimum according to legal obligations (for example, accounting records for the legal period applicable in Belgium).

7. Your rights

In accordance with the GDPR, you have the right to access, rectify, erase, restrict, object to, and port your data. You can exercise these rights by contacting us at contact@alisjewelry.com. You may also file a complaint with the Belgian Data Protection Authority (www.autoriteprotectiondonnees.be).

8. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or use.

9. Transfers outside the EU

Some providers may process data outside the European Union. In such cases, appropriate safeguards (standard contractual clauses) are put in place in accordance with the GDPR.